Why do e-commerce & booking services go down?
Outages in this category usually stem from infrastructure issues (cloud provider, DNS, CDN), deployment rollouts, or third-party dependencies. Cross-reference with the cloud-infrastructure category to see whether the root cause is upstream.
What should I do if a e-commerce & booking service is down?
If the probe shows a service is up but you can't reach it, the problem is likely local (your network, DNS, or the specific device). If multiple services below are reporting problems at the same time, an upstream incident is more likely.